Over Christmas this was especially handy. Not only did we receive gifts to be deposited but we also were paid back for shopping for others using cheques - so in my very small town of 3,800 people - I could still get all the banking done that I needed.
Once we got back from the holidays I realized that there was a bit of a snafu. Several of my cheques had been deposited twice...once when I submitted the photo, and then again once they received the original in the mail - whoops. One of them was even deposited three times!
Well, ING got it sorted out and I can only imagine audited the rest of the beta users to make sure it hadn't happened with them too.
That was all over the last few weeks - when I checked today I noticed I had a hold on $250 (the value of one of my deposits). I have good history with ING (no holds up to $5,000) - so called in. It had to do with the other snafu, but not only did the representative I spoke to get it corrected, he told me he would follow up with the Rep who put the hold so they could both learn from it. Wowza! Good customer service!
|Picture Credit: http://money.ca.msn.com/rrsp/|
As most of you know, Jordan and I contribute regularly to RRSPs rather then at the end of the year - so this is really the only thing we'll be doing this RRSP season.